The Struggle of Small Business Owners: A Cry for Help

As a small business owner, I stand not only as an entrepreneur but also as a buyer and an ordinary citizen, grappling with the challenges of life. Today is a sad day for bakers nationwide. We received a message from our supplier stating that prices have skyrocketed uncontrollably. I am certain that it’s not just bakers feeling the pinch; it’s almost everyone involved in business, as well as consumers.

In our group chat, tears are shed over the sudden increase in prices. The cost of a sack of flour, for instance, has surged from RM 320 to over RM 700. While you may be engrossed in discussions and brainstorming sessions at the Bumiputera Economic Convention in Putrajaya, small business owners like us are desperately seeking a lifeline to hold onto. While policies and budgets are being deliberated upon, the reality on the ground remains unchanged.

Electricity tariffs continue to rise, regardless of our efforts to reduce production and cut costs wherever possible. Imagine paying over RM 7,000 plus an 8% increase in electricity bills every month. Despite witnessing a surge in sales, our profits are dwindling. The recent 8% tax seems insignificant, but when combined with all other rising costs, it fails to cover our expenses.

Supply chain disruptions have made it increasingly difficult to procure essential ingredients like flour, chocolate, sugar, and onions, leading to further price hikes. As we anticipate the upcoming school year, fasting month, and festive season, the burden on our shoulders only intensifies. Even those without children feel the impact, as employees worry about their livelihoods amidst salary cuts and job losses.

I am not pointing fingers; I am merely sharing the harsh realities we face as small business owners. With a team of 30 employees depending on their monthly wages, I understand the gravity of the situation. Job seekers come to us pleading for employment opportunities, while existing staff endure salary cuts. If I could, I would assist them all, but as a small company, our resources are limited.

We refrain from raising prices excessively, knowing that our customers, many of whom are struggling themselves, can only afford so much. Despite the temptation to maximize profits, our empathy for those aspiring but less fortunate individuals compels us to sometimes offer our goods for free or at a discounted rate.

I urge the government to engage directly with entrepreneurs in every state, listening to our concerns and suggestions firsthand. Avoid confining discussions to university campuses where students, though well-intentioned, may lack a comprehensive understanding of real-world challenges.

If the government continues to turn a blind eye to the plight of small businesses, not only will enterprises suffer, but the ripple effects will extend to charitable organizations reliant on zakat contributions. As businesses fold and unemployment rises, fear grips our communities, and the vulnerable become even more susceptible to crime.

Rebuilding a company once it has fallen is no easy feat. It requires time and genuine support from the economy and government. If the current situation persists, with no one truly taking heed, one by one, Malay businesses will crumble.

I apologize for the informal language, but this is the reality we face. We are doing everything in our power, but ultimately, our fate lies in the hands of a higher power.

Sincerely,
Syafinas Abu Bakar